Candlefox is a rapidly growing education and careers company designed to assist people in finding career happiness. We’re a disruptor in the industry, so If you want to be part of something big – apply for one of our open positions below.
Our innovative, fun and collaborative culture will ensure you have all the support you need to succeed and grow, both personally and professionally.
Start your Candlefox career today.
About the business
For more than 6 years, Candlefox has been assisting Australia's best education providers to increase student enrolments. As Australia's largest education marketplace Candlefox's, data plays a key role in every step of the student journey.
Over time, the offering has evolved into far more than student leads. From market insights and sentiment indexes to weekly forecasts and competitive analyses. Everything we do is aimed at maximising student enrolments for our clients.
About the role
The Senior Account Manager maintains and grows relationships with large providers, while achieving an assigned sales and profit growth goal. Reporting to the Head Of Partnerships, the Senior Account Manager is expected to retain existing business, while pursuing profitable growth opportunities in assigned provider accounts.
The Senior Account Manager is responsible for selling and supporting Candlefox's complete product and service offering to an assigned set of named accounts. Focusing on providers with high-value, strategic growth opportunity, the Senior Account Managers most important provider interactions are quarterly face-to-face meetings.
The Senior Account Manager is responsible for achieving an assigned sales and profitability goal.
Retains and profitably grows Candlefox's volume, sales, and profitability through proactive management of assigned large-provider relationships.
Penetrates assigned accounts by:
1) Selling new or additional products or services to current buyers; and/or
2) Finding additional buyers within the existing provider location; and/or
3) Selling additional provider locations.
Sells Candlefox's complete offering of products and services.
Leads all aspects of the sales process, calling upon others to assist in solution development and proposal delivery, as needed, or as directed by management.
Develops provider account plans for all assigned providers by leading a joint Candlefox/ provider planning process that identifies relevant provider needs, prioritises initiatives and Candlefox investments, and establishes a clear action plan for success.
Proactively manages providers satisfaction and service delivery by anticipating potential service problems, and monitoring satisfaction.
Manages assigned providers transition from the Business Development group during provider implementation.
Benefits and perks
The opportunity to work on major national clients
Excellent support throughout the organisation
Amazing offices with great facilities
Fun and exciting culture, with the flexibility to ensure we are supporting your strengths
Incredible organisation, experiencing exponential growth and success, with the opportunity for you to excel and stand out
Skills and experience
Accountabilities & Performance Measures:
Achieves assigned sales quota
Meets assigned expectations for profitability
Establishes provider account plans that meet Candlefox standards in all assigned accounts
Maintains high provider satisfaction ratings that meet Candlefox standards
Completes required training and development objectives within the assigned time frame
Four year college degree from an accredited institution
Minimum four to six years of sales experience in a business-to-business, large/strategic provider segment; or
A record of achievement in the Account Manager position.
*To apply, please send through your Resume and Cover Letter to email@example.comApply Now
About the business
For more than 6 years, Candlefox has been assisting Australia's best education providers to increase student enrolments. As Australia's largest education marketplace Candlefox is revolutionising the way people take the next step in their career.
About the role
Everything we do is aimed at maximising student enrolments for our clients.
Student Enrolment Advisors are the frontline of helping people make the decision to take leap into further education. You will make outbound calls to people who have enquired on one of our websites to discover where they are in the decision-making process. You will engage them in meaningful conversations about their motivations and life experience to make sure that the course is right for them.
With Candlefox, you will grow both personally and professionally, and have an opportunity to bring all your skills and experiences to the fore. We pride ourselves on being the best and hiring the best.
Skills and experience
1-5 years experience in a fast paced call centre environment
A passion for having meaningful conversations
Well developed listening skills and the ability to uncover a customer's needs
*To apply, please send through your Resume and Cover Letter to firstname.lastname@example.orgApply Now
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Detailed university profiles designed for future students to compare reviews and rankings to assist their decision making.