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About the business

For more than 6 years, Candlefox has been assisting Australia's best education providers to increase student enrolments. As Australia's largest education marketplace Candlefox's, data plays a key role in every step of the student journey.

Over time, the offering has evolved into far more than student leads. From market insights and sentiment indexes to weekly forecasts and competitive analyses. Everything we do is aimed at maximising student enrolments for our clients.

About the role

Position Overview:

The Senior Account Manager maintains and grows relationships with large providers, while achieving an assigned sales and profit growth goal. Reporting to the Head Of Partnerships, the Senior Account Manager is expected to retain existing business, while pursuing profitable growth opportunities in assigned provider accounts.

The Senior Account Manager is responsible for selling and supporting Candlefox's complete product and service offering to an assigned set of named accounts. Focusing on providers with high-value, strategic growth opportunity, the Senior Account Managers most important provider interactions are quarterly face-to-face meetings.

The Senior Account Manager is responsible for achieving an assigned sales and profitability goal.

Job Responsibilities

Retains and profitably grows Candlefox's volume, sales, and profitability through proactive management of assigned large-provider relationships.

  • Penetrates assigned accounts by:
    1) Selling new or additional products or services to current buyers; and/or
    2) Finding additional buyers within the existing provider location; and/or
    3) Selling additional provider locations.

  • Sells Candlefox's complete offering of products and services.

  • Leads all aspects of the sales process, calling upon others to assist in solution development and proposal delivery, as needed, or as directed by management.

  • Develops provider account plans for all assigned providers by leading a joint Candlefox/ provider planning process that identifies relevant provider needs, prioritises initiatives and Candlefox investments, and establishes a clear action plan for success.

  • Proactively manages providers satisfaction and service delivery by anticipating potential service problems, and monitoring satisfaction.

  • Manages assigned providers transition from the Business Development group during provider implementation.

Benefits and perks

  • The opportunity to work on major national clients

  • Excellent support throughout the organisation

  • Amazing offices with great facilities

  • Fun and exciting culture, with the flexibility to ensure we are supporting your strengths

  • Incredible organisation, experiencing exponential growth and success, with the opportunity for you to excel and stand out

Skills and experience

Accountabilities & Performance Measures:

  • Achieves assigned sales quota

  • Meets assigned expectations for profitability

  • Establishes provider account plans that meet Candlefox standards in all assigned accounts

  • Maintains high provider satisfaction ratings that meet Candlefox standards

  • Completes required training and development objectives within the assigned time frame

Qualifications:

  • Four year college degree from an accredited institution

  • Minimum four to six years of sales experience in a business-to-business, large/strategic provider segment; or

  • A record of achievement in the Account Manager position.

  • PC proficiency

*To apply, please send through your Resume and Cover Letter to jim@candlefox.com

Apply Now
Apply Now

About the business

For more than 6 years, Candlefox has been assisting Australia's best education providers to increase student enrolments. As Australia's largest education marketplace Candlefox is revolutionising the way people take the next step in their career.

About the role

Everything we do is aimed at maximising student enrolments for our clients.

Student Enrolment Advisors are the frontline of helping people make the decision to take leap into further education. You will make outbound calls to people who have enquired on one of our websites to discover where they are in the decision-making process. You will engage them in meaningful conversations about their motivations and life experience to make sure that the course is right for them.

With Candlefox, you will grow both personally and professionally, and have an opportunity to bring all your skills and experiences to the fore. We pride ourselves on being the best and hiring the best.

Skills and experience

  • 1-5 years experience in a fast paced call centre environment

  • A passion for having meaningful conversations

  • Well developed listening skills and the ability to uncover a customer's needs

*To apply, please send through your Resume and Cover Letter to craig@candlefox.com

Apply Now

Our Brands


training.com.au

A marketplace for all education options from short courses to postgraduate degrees and everything in between.

tafecourses.com.au

A vocational education marketplace allowing students to compare the best courses from TAFE’s and RTO’s.

universitycourses.com.au

Detailed university profiles designed for future students to compare reviews and rankings to assist their decision making.

shortcourses.com.au

Education marketplace with a huge range of short courses from Australia’s leading online providers.

training.co.nz

New Zealand’s dedicated education marketplace for prospective students of all qualification levels right across the country.

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